Community residents’ perception of the police are often ambivalent, they see officers both as friend and enemy. Police may be a welcome sight when residents are threatened or in need of help, but they are unwelcome or even feared in other situations. The quality of services and effectiveness of police overall can be increased through a better comprehension of the breadth and depth of residents’ concerns.

Coauthored with Cheryl Maxson & Karen Hennigan.

National Institute of Justice Award Number: 96-IJ-CX-0069